Wazamba Casino si impegna a offrire un ambiente di gioco sicuro, equo e responsabile. Anche se la maggior parte dei giocatori vive il casinò online come intrattenimento senza problemi, riconosciamo che per alcune persone il gioco può diventare dannoso. Questa pagina spiega gli strumenti di gioco responsabile disponibili su Wazamba, come utilizzarli e dove trovare supporto se tu o qualcuno che conosci ha bisogno di aiuto.
Il nostro impegno per il gioco responsabile
In qualità di operatore con licenza Malta Gaming Authority, Wazamba è tenuta per legge a fornire misure di tutela per il gioco responsabile e a promuovere attivamente la protezione dei giocatori. I nostri impegni includono:
- Strict age verification — no accounts for players under 18
- Comprehensive self-management tools for all registered players
- Staff training to identify and assist at-risk players
- Clear and transparent bonus terms with no predatory targeting
- Regular collaboration with responsible gambling organisations
- Compliance with MGA Responsible Gaming requirements
Strumenti di gioco responsabile nel tuo account
Tutti i giocatori Wazamba hanno accesso a una suite completa di controlli per il gioco responsabile dalla sezione Account → Responsible Gambling. Questi strumenti hanno effetto immediato dopo l’attivazione.
| Strumento | Come funziona | Come attivarlo |
|---|---|---|
| Limiti di deposito | Set a maximum deposit amount per day, week, or month. Reductions take effect immediately; increases require a 24-hour cooling-off period. | Account → Limits → Deposit Limits |
| Limiti di perdita | Cap your maximum net loss over a defined period. Once the limit is reached, no further play is possible until the period resets. | Account → Limits → Loss Limits |
| Limiti di durata sessione | Receive an on-screen alert after a set playing duration. You can choose to continue or log out when the alert appears. | Account → Limits → Session Time |
| Reality Check | Regular pop-up reminders at customisable intervals (15, 30, 60 minutes) showing your session duration and net win/loss. | Account → Responsible Gambling → Reality Check |
| Prenditi una pausa | Pause your account for 24 hours, 1 week, 1 month, or 3 months. You cannot log in during this period. | Account → Responsible Gambling → Take a Break |
| Autoesclusione (temporanea) | Exclude yourself from all gambling for a minimum of 6 months. Promotional emails are suspended. Cannot be reversed early. | Account → Responsible Gambling → Self-Exclude |
| Autoesclusione (permanente) | Permanently close your account. All data retained per legal requirements; you may not open a new Wazamba account. | Contact support — live chat or email |
Riconoscere il gioco problematico
Il gioco problematico può colpire chiunque. Rispondi onestamente a queste domande:
- Do you gamble more money than you can afford to lose?
- Have you ever lied to family or friends about your gambling habits?
- Do you gamble to escape problems, stress, or negative emotions?
- Have you tried and failed to reduce or stop gambling?
- Do you feel restless or irritable when you try to cut back?
- Have you borrowed money or sold possessions to fund gambling?
- Has gambling negatively affected your work, relationships, or finances?
If you answered yes to two or more questions, we strongly encourage you to use our self-exclusion tools and contact one of the support organisations below.
Organizzazioni di supporto
| Organisation | Website | Contact | Region |
|---|---|---|---|
| GamCare | gamcare.org.uk | National Gambling Helpline: 0808 8020 133 | UK |
| BeGambleAware | begambleaware.org | Online chat & 0808 8020 133 | UK |
| Gambling Therapy | gamblingtherapy.org | Free online support worldwide | International |
| Gamblers Anonymous | gamblersanonymous.org | Local group meetings worldwide | International |
| Spelpaus (SE) | spelpaus.se | Swedish national register | Sweden |
| AGOG (DE) | agog.de | German gambling addiction help | Germany |
| Joueurs Info Service (FR) | joueurs-info-service.fr | 09 74 75 13 13 | France |
Protezione dei minori
Wazamba Casino does not permit access to anyone under the age of 18. We employ several safeguards to prevent underage gambling:
- Mandatory age declaration at registration
- KYC document verification before first withdrawal
- Random additional age checks for all accounts
- Immediate account closure upon discovery of underage access
If you share a computer or device with minors, we recommend installing parental control software such as Net Nanny, Qustodio, or GameBlock to prevent access to gambling websites.
Contattaci per il gioco responsabile
If you have concerns about your gambling or wish to activate any of the tools described on this page, please contact our dedicated responsible gambling support team:
- Live Chat: Available 24/7 — click the chat bubble at the bottom right of any page
- Email: responsible@wazamba-play.net
- Response time: All responsible gambling requests are prioritised and handled within 1 hour during business hours