Last updated: January 2026
This Privacy Policy explains how wazamba-play.net ("we", "us", "our") collects, uses, stores, and shares your personal data when you use our website and services. We are committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR) and applicable Malta Gaming Authority requirements.
1. Data Controller
The data controller responsible for your personal information is Dama N.V., a company registered under the laws of Curaçao. Our Data Protection Officer can be contacted at privacy@wazamba-play.net.
2. Data We Collect
| Category | Data Types | Purpose |
|---|---|---|
| Account Data | Name, email, date of birth, country, username | Account creation, identity verification |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals, fraud prevention |
| KYC Data | Government ID, proof of address, selfie | Age verification, AML compliance, regulatory requirement |
| Usage Data | IP address, browser type, pages visited, games played, session duration | Service improvement, fraud detection, analytics |
| Communication Data | Live chat transcripts, email correspondence | Customer support, quality assurance |
| Marketing Data | Promotional preferences, email opt-in status | Personalised marketing communications (with consent) |
3. Legal Basis for Processing
- Contract performance — to provide the gaming services you have requested
- Legal obligation — KYC/AML verification required by the Malta Gaming Authority licence
- Legitimate interest — fraud prevention, security monitoring, service improvement
- Consent — marketing communications (you may withdraw consent at any time)
4. How We Use Your Data
- Create and manage your casino account
- Process deposits, withdrawals, and bonus payments
- Verify your identity and age as required by our gaming licence
- Detect and prevent fraud, money laundering, and underage gambling
- Provide customer support and respond to your enquiries
- Send promotional emails and bonus offers where you have opted in
- Analyse usage patterns to improve our platform and user experience
- Meet regulatory reporting obligations
5. Data Sharing
We do not sell your personal data. We share data only with:
- Payment processors — to handle deposit and withdrawal transactions
- KYC/AML service providers — for identity verification compliance
- Game software providers — anonymised game performance data only
- Regulatory authorities — Malta Gaming Authority and other applicable bodies
- Law enforcement — when legally required or to prevent serious harm
- IT service providers — cloud hosting, analytics, and security partners under data processing agreements
6. Cookies
We use cookies and similar tracking technologies to ensure the proper functioning of our platform, analyse usage, and deliver relevant content. You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling essential cookies may impair site functionality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, security, login state | Session |
| Analytics | Anonymised usage statistics | Up to 2 years |
| Marketing | Personalised advertising (with consent) | Up to 1 year |
| Preferences | Language, currency, display settings | Up to 1 year |
7. Data Retention
We retain your personal data for as long as your account is active. Following account closure, we retain data for a minimum of 5 years to comply with AML regulations and gaming licence requirements. Transaction records may be retained for up to 10 years where required by law.
8. Your Rights Under GDPR
| Right | Description |
|---|---|
| Access | Request a copy of all personal data we hold about you |
| Rectification | Request correction of inaccurate or incomplete data |
| Erasure | Request deletion of your data (subject to legal retention obligations) |
| Restriction | Request that we limit processing of your data |
| Portability | Receive your data in a structured, machine-readable format |
| Object | Object to processing based on legitimate interests or for direct marketing |
| Withdraw Consent | Withdraw marketing consent at any time without affecting lawfulness of prior processing |
To exercise any of these rights, contact our Data Protection Officer at privacy@wazamba-play.net. We will respond within 30 days.
9. International Data Transfers
Some of our service providers may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place — including Standard Contractual Clauses approved by the European Commission — to maintain GDPR-equivalent protection for your data.
10. Security
We implement industry-standard security measures including 256-bit SSL/TLS encryption for all data transmissions, encrypted database storage for sensitive personal information, access controls and multi-factor authentication for staff, regular security audits and penetration testing, and incident response procedures compliant with GDPR Article 33 breach notification requirements.
11. Children's Privacy
Our services are strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we discover that a minor has created an account, the account will be immediately closed and all associated data deleted.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify registered users of material changes via email at least 30 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the updated policy.
13. Contact & Complaints
For privacy enquiries: privacy@wazamba-play.net
For complaints that we have not resolved satisfactorily, you have the right to lodge a complaint with the Malta Data Protection Commissioner at idpc.org.mt.